Returns & Refunds

This Returns & Refunds Policy applies to purchases made directly on testopowercomplex.com from Global Wellnest Distribution, Inc. It is part of, and should be read together with, our Terms of Service.

§ 01The 30-day money-back guarantee

We stand behind the formula. If you are not satisfied for any reason, you may request a refund of the purchase price within 30 days of the delivery date of your order. The guarantee applies to the product price; original shipping charges, where separately itemized, are non-refundable except where required by law or where the return is due to our error.

§ 02Eligibility

• Direct purchases only. The guarantee covers products bought on testopowercomplex.com. Products bought through a third-party reseller or marketplace must be returned through that seller.
• Within the window. Your request must be submitted within 30 days of delivery.
• Reasonable quantity. The guarantee is intended for personal use and is generally limited to the equivalent of your first order or initial subscription shipments. We may decline repeated or abusive refund requests.

§ 03How to request a refund

1. Email us at info@testopowercomplex.com with the subject line "Refund Request".
2. Include your order number (from your confirmation email) and the email or name used at checkout.
3. Tell us briefly why — your feedback helps us improve the formula and experience. This step is optional.
4. We confirm and process. We'll reply within 2 business days to confirm your refund. In most cases you will not need to return unused product.

§ 04How refunds are processed

Approved refunds are issued to your original payment method. Once processed on our side, please allow 5–10 business days for the credit to appear, depending on your bank or card issuer. We will send an email confirmation when the refund is issued.

§ 05Subscriptions & cancellations

You can cancel a Subscribe & Save plan at any time with no penalty by emailing info@testopowercomplex.com or from your account dashboard. To avoid being charged for the next shipment, cancel before your renewal date. A shipment that has already been processed will be governed by the 30-day guarantee above. See Section 6 of our Terms of Service for the full auto-renewal terms.

§ 06Damaged, defective, or incorrect items

If your order arrives damaged, defective, or incorrect, contact us within 14 days of delivery with your order number and a photo of the issue. We will replace the item or refund it at no cost to you, including any return shipping if a return is requested.

§ 07Changing or canceling an order

We pack quickly. If you need to change or cancel an order, email us as soon as possible. If the order has already shipped, the 30-day guarantee applies once it arrives.

§ 08Exclusions & limitations

• Refunds are limited to amounts actually paid to Global Wellnest Distribution, Inc.
• We may decline requests that fall outside the 30-day window, that we reasonably believe are fraudulent or abusive, or that involve products purchased from unauthorized sellers.
• This policy does not limit any rights you may have under applicable consumer-protection law.